Privacy Policy

kgd789 ("we", "us", "our") operates the online gaming platform accessible at https://kgd789.cam (the "Platform"). We are committed to protecting and respecting the privacy of every individual who accesses or uses our Platform, whether as a registered member or as a visitor.

This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with the operation of the kgd789 Platform, with particular regard to our primary user base in Indonesia. It should be read in conjunction with our Terms & Conditions, which govern the overall relationship between kgd789 and its registered members.

By accessing the Platform, registering an Account, or using any feature of the kgd789 service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not consent to these practices, you must discontinue use of the Platform immediately.

For the purposes of applicable data protection law, kgd789 acts as the Data Controller in respect of all personal data collected through the Platform. As Data Controller, kgd789 determines the purposes and means by which personal data is processed.

Where kgd789 engages third-party service providers to process personal data on our behalf (for example, payment processors, KYC verification vendors, or cloud infrastructure providers), those third parties act as Data Processors and are bound by contractual obligations to process your data only on our instructions, to maintain appropriate security standards, and not to use your data for any purpose beyond those specified by kgd789.

All data protection enquiries, subject access requests, and complaints should be directed to our designated data protection contact at: [email protected] with the subject line "Privacy — Data Protection Enquiry".

kgd789 collects several categories of personal data, depending on how you interact with the Platform. The table below provides a structured overview of the data categories and specific data points we may collect:

We do not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, or health data) unless you voluntarily disclose such information in a support communication. Where such data is inadvertently received, it will be deleted as soon as practicably possible.

kgd789 collects personal data through the following channels and mechanisms:

4.1 — Direct Collection

Information you provide directly when you: create an Account; complete the KYC verification process; submit a deposit or withdrawal request; contact our customer support team; participate in a promotion or survey; or update your Account settings.

4.2 — Automated Collection

Technical and usage data collected automatically when you access the Platform, through server logs, session tracking technologies, and browser storage mechanisms (cookies and local storage). This data is collected regardless of whether you are a registered member or an anonymous visitor.

4.3 — Third-Party Sources

We may receive additional data about you from third parties where this is necessary and permitted, including:

• KYC / Identity Verification Vendors: Third-party identity verification services that cross-reference the documents you submit against authoritative databases to confirm authenticity
• Payment Service Providers: Indonesian local banks and e-wallet operators (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja) may share transaction confirmation data with kgd789
• Fraud Prevention Services: Third-party fraud-detection and anti-money-laundering (AML) screening services that may flag accounts based on risk indicators
• Analytics Providers: Aggregated, anonymised analytical data from web analytics platforms to help us understand Platform performance

kgd789 processes your personal data only where a valid legal basis exists. The table below sets out the primary purposes for which we process personal data and the corresponding legal basis:

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent can be exercised by contacting our support team or by updating your marketing preferences within your Account settings.

kgd789 uses cookies and similar tracking technologies (including local storage and session storage) to enhance Platform functionality, maintain session integrity, and analyse usage patterns. The following categories of coo kies are used on the Platform:

6.1 — Strictly Necessary Cookies

These cookies are essential for the Platform to function correctly and cannot be disabled. They include session authentication tokens, CSRF protection tokens, and load-balancing cookies. No personal data collected via these cookies is used for marketing purposes.

6.2 — Functional Cookies

Functional cookies remember your preferences — such as your preferred language, display settings, and last-used payment method — to provide a more personalised experience on subsequent visits. These cookies do not track your activity across external websites.

6.3 — Analytical Cookies

Analytical cookies help kgd789 understand how Users interact with the Platform — which pages are visited most frequently, where Users encounter errors, and how navigation flows are used. The data collected is aggregated and anonymised wherever possible. kgd789 uses this information solely to improve Platform performance and user experience.

6.4 — Marketing & Targeting Cookies

Where you have provided explicit consent, marketing cookies may be used to deliver promotional content that is relevant to your gaming preferences and activity on the Platform. You may withdraw consent for marketing cookies at any time by adjusting your browser settings or contacting our support team.

kgd789 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited and controlled circumstances:

• Payment Processors: We share necessary financial and identity data with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to facilitate deposits and withdrawals on your Account.
• KYC & Identity Verification Partners: We share identity documents and related data with certified third-party KYC vendors to verify your age (21+) and identity as required by our operational policies.
• Fraud Prevention & AML Screening: We share account and transaction data with specialist fraud prevention and anti-money-laundering screening services to protect all Platform users and to comply with applicable financial crime prevention obligations.
• Game Content Providers: Aggregated, non-personally-identifiable game outcome data may be shared with third-party game studios (such as Pragmatic Play, Evolution Gaming, and Pocket Games Soft) for game integrity and audit purposes.
• Cloud Infrastructure Providers: kgd789 operates on secure cloud infrastructure. Your data is stored on servers provided by our infrastructure partners, who are contractually bound to maintain the highest data security standards.
• Legal & Regulatory Authorities: We will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid court order, or in response to a lawful regulatory request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of kgd789's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

kgd789 operates as an internationally focused platform. As a result, your personal data may be transferred to, stored in, or processed in countries outside of Indonesia, including countries where data protection laws may differ from those applicable in your country of residence.

Where such international transfers occur, kgd789 takes appropriate safeguards to ensure that your personal data receives a level of protection consistent with the standards described in this Privacy Policy. These safeguards may include:

• Transferring data only to countries that have been assessed as providing an adequate level of data protection
• Entering into data processing agreements with recipient entities that incorporate appropriate contractual clauses governing the handling and security of transferred data
• Applying technical measures such as encryption in transit (TLS 1.2 or higher) and encryption at rest to protect data regardless of its physical location

By using the kgd789 Platform, you acknowledge and consent to the international transfer of your personal data as described in this clause, subject always to the protections outlined herein.

kgd789 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required to comply with applicable legal, regulatory, and operational obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

kgd789 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes, but is not limited to:

• Encryption in Transit: All data transmitted between your device and the kgd789 Platform is encrypted using TLS 1.2 or higher (HTTPS). You should always verify that the padlock icon is present in your browser's address bar when accessing the Platform.
• Encryption at Rest: Sensitive personal data, including identity documents, financial account details, and passwords, is stored in encrypted form using industry-standard encryption algorithms.
• Access Controls: Access to personal data within kgd789's systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of data access required to perform their role.
• Two-Factor Authentication (2FA): kgd789 supports and encourages the use of 2FA on all registered Accounts to add an additional layer of authentication security.
• Regular Security Audits: Our Platform and underlying infrastructure are subject to regular internal security reviews and periodic third-party penetration testing to identify and remediate vulnerabilities.
• Data Breach Response: kgd789 maintains a documented data breach response procedure. In the event of a breach that poses a risk to your rights and freedoms, we will notify affected Users without undue delay and take all reasonable steps to contain and remediate the breach.

As a User of the kgd789 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy — Data Rights Request".

kgd789 will make every reasonable effort to respond to data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, with prior notification provided to you.

Please note that some rights are subject to limitations — for example, we cannot erase data that we are legally required to retain for AML or financial record-keeping purposes. Where a request cannot be fulfilled in full, we will explain the reason in our response.

The kgd789 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21. Our registration process includes mandatory age declaration and KYC verification specifically to prevent underage access.

If kgd789 becomes aware that personal data has been collected from an individual under the age of 21 — whether through a misrepresentation during registration or any other means — we will immediately suspend the relevant Account, initiate a review, and permanently delete all personal data associated with that Account without further notice.

Parents and guardians who believe that a minor in their care has registered an Account on kgd789 are encouraged to contact our support team immediately at [email protected] so that the matter can be resolved promptly.

kgd789 may send you promotional communications — including bonus offers, seasonal promotions tied to Indonesian cultural events (such as Idul Fitri, Ramadhan, and Independence Day on 17 August), and VIP loyalty updates — where you have provided explicit consent to receive such communications during or after the registration process.

We communicate via the following channels, subject to your preferences: email, and in-Platform notifications. We do not send unsolicited SMS or phone-call marketing.

13.1 — Opting Out

You may withdraw consent for marketing communications at any time by any of the following methods:

• Clicking the "Unsubscribe" link included in every marketing email
• Updating your notification preferences in your Account settings
• Contacting our support team at [email protected] with your opt-out request

Opt-out requests are processed within 5 business days. Please note that opting out of marketing communications will not affect transactional notifications (such as deposit confirmations and withdrawal updates), which are sent as part of the core Account service.

The kgd789 Platform may contain references to third-party services — such as game content providers, payment gateway interfaces, or informational resources — whose own privacy practices are outside kgd789's control. This Privacy Policy applies solely to data processed by kgd789 in connection with the Platform.

kgd789 is not responsible for the privacy practices, security standards, or content of any third-party service. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the Platform, particularly the privacy notices of any payment provider you use to deposit or withdraw funds.

kgd789 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, updates to our operational practices, or the introduction of new Platform features that affect data processing activities. Amended versions of this Privacy Policy will be published on this page with a revised "Last Updated" date.

For material changes that significantly affect how we use your personal data or that reduce your rights under this Policy, kgd789 will provide advance notice via the email address registered to your Account, wherever reasonably practicable. Your continued use of the Platform following publication of an amended Privacy Policy constitutes your acceptance of the revised terms.

We recommend that you review this Privacy Policy periodically — at minimum once every six months — to stay informed of how kgd789 handles your personal data. Historical versions of this Privacy Policy are available on request from our support team.

If you have any questions, concerns, or complaints relating to this Privacy Policy or to kgd789's data protection practices, please contact our dedicated data protection team using the details below:

• Email: [email protected] — Subject line: "Privacy — [Your Query Type]"
• Live Chat: Available 24/7 via the chat widget on the Platform
• Response Time: We aim to acknowledge all privacy-related enquiries within 24 hours (WIB, UTC+7) and to provide a substantive response within 7 business days for standard enquiries, or 30 calendar days for formal data rights requests.

Our support team includes native Indonesian-speaking agents who can assist you in both English and Bahasa Indonesia, ensuring that all Users across Jakarta, Surabaya, Medan, Bandung, Bali, and beyond can exercise their privacy rights with confidence.